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HOW IT WORKS


 

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Your Favorites Product

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The Time and Date of Delivery

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HOW MUCH DOES IT COST ?

If you order $100 or more the delivery is

FREE

 

On orders of
less than $100
there is a

9.95 delivery fee

 

HOW QUICKLY CAN YOU DELIVER?

We deliver Monday,Thru,Friday and give you two hours windows so you dont have to all day for your delivery.
Orders placed before our 12pm Cutt Off Time can be delivered next day.
Order alter 12pm can be delivered in 2 days.

DO I HAVE TO BE HOME ALL DAY WAITING FOR THE DELIVERY?

You can choose a 2 hour window during check out so you dont have to wait at home all the day.
We are here to make your life easier!

DO YOU DELIVER EVERYTHING THAT IS AVAILABLE IN THE SUPERMARKET?

We have over 4,000 items available for delivery (including Produce, Milk, Eggs, Meats, etc) and are adding more products monthly. If you would like us to carry a product we dont currently have just email us at [email protected] and well get back to you in a couple of days.

WHAT IF I WANT TO RETURN AN ITEM?

Well take anything back within 30 days unless its been open or used for a full credit or for an exchange. If you make a mistake ordering a product, well also exchange it or simply pick it up for you. You can request any pick up in "My Account" section under "Order History".

CAN I ADD ITEMS TO MY ORDER OR EDIT THE DELIVERY DATE AFTER PLACING IT?

You can add any items to your order or edit the quantities of any existing item after placing your order. If you make changes after the 12pm Cut Off Time we may offer an alternate delivery slot and youll be able to decide if you want to make any changes before confirming. All changes to your order can be made from "My Account"section under "Order History".

IS YOUR REWARDS PROGRAM FREE?

Yes! Relax Rewards is free to sign up for and you begin earning 2% rewards immediately. The best thing about Relax Rewards is that you dont have to wait to receive a check in the mail once a year - you can begin using your earned rewards on your very next order.

HOW DOES RE-ORDER WORK?

Re-Order is on of our most popular features because it saves you lots of TIME!.There are two ways to take advantage of Re-Order:

You can either click on My Account and then click on "Order History" , select any of your previous orders and click on "Quick Reorder" when the drop down opens. That will add all of the items from that particular order to your cart. Then you can edit the cart by adding or deleting products or simply changing quantities.

The other way to take advantage of Re-Order is by clicking on "Last Ordered Items" from any of the product pages on the site. That will open a pop-up with your last order. From there you can select any items you want to add to your cart from your last order. This feature can help you complete an order in 5 minutes!

WHAT IS EASY ORDER?

Easy Order is another way to save you time! Here you can take a picture of handwritten list of products you need a receipt from your supermarket or any other written list that has the products you want. Upload it and in a couple of hours youll receive a notification by email or text (your choice) letting you know the items are in your shopping cart ready for you to review. You then log in, select the time and date you want the products delivered and complete the check out. It saves you the time of searching for the products on our site! You can also send us a voice note with the products you want and well upload them for you as well.

 

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