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HOW IT WORKS


 

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The Time and Date of Delivery

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HOW MUCH DOES IT COST ?

If you order $100 or more the delivery is

FREE

 

On orders of
less than $100
there is a

9.95 delivery fee

 

HOW QUICKLY CAN YOU DELIVER?

We deliver Monday,Thru,Friday and give you two hour windows so you dont have to wait all day for your delivery.
Orders placed before our Cutt Off Time of 12pm can be delivered next day.
Order after 12pm can be delivered the following day.

DO I HAVE TO BE HOME ALL DAY WAITING FOR THE DELIVERY?

You can choose a 2 hour windows during check out so you don't have to wait at home all the day.
We are here to make your life easier!

DO YOU DELIVER EVERYTHING THAT IS AVAILABLE IN THE SUPERMARKET?

We have over 6,000 items available for delivery (including Produce, Milk, Eggs, Meats, etc) and are adding more products monthly. If you would like us to carry a product we don't currently have just email us at [email protected] and we'll get back to you in a couple of days.

WHAT IF I WANT TO RETURN AN ITEM?

We'll take anything back within 30 days for a full refund or for an exchange if the product has not been opened. If you make a mistake ordering a product, we'll also exchange it or simply pick it up for you. You can request any pick up in "My Account" section under "Order History".

CAN I ADD ITEMS TO MY ORDER OR EDIT THE DELIVERY DATE AFTER PLACING IT?

You can add any items to your order or edit the quantities of any existing item after placing your order. If you make changes after the 12pm Cut Off Time we may offer an alternate delivery slot and you'll be able to decide if you want to make any changes before confirming. All changes to your order can be made from "My Account"section under "Order History".

IS YOUR REWARDS PROGRAM FREE?

Yes! Relax Rewards is free to sign up for and you begin earning 2% rewards immediately. The best thing about Relax Rewards is that you don't have to wait to receive a check in the mail once a year - you can begin using your earned rewards on your very next order.

HOW DOES RE-ORDER WORK?

Re-Order is on of our most popular features because it saves you lots of TIME!.There are two ways to take advantage of Re-Order:

You can either click on My Account and then click on "Order History" , select any of your previous orders and click on "Quick Reorder" when the drop down opens. That will add all of the items from that particular order to your cart. Then you can edit the cart by adding or deleting products or simply changing quantities.

Another way to take advantage of Re-Order is by clicking on "Last Ordered Items" from any of the product pages on the site. That will open a pop-up with your last order. From there you can select any items you want to add to your cart from your last order. This feature can help you complete an order in 5 minutes!

WHAT IS EASY ORDER?

Easy Order is a unique way to save your time! Here you can take a picture of handwritten lists of products or a receipt from your supermarket. Upload it and in a couple of hours you'll receive a notification by email or text (your choice) letting you know the items are in your shopping cart ready for you to review. You can then select the time and date you want the products delivered and complete the check out. It saves you the time of searching for the products on our site! You can also send us a voice note with the products you want and we'll upload them for you as well.

 

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